Service Level Agreement (SLA) guarantees uptime of your website and fuel your business growth.
It is just not enough to launch a great website that grabs the attention of users. It is equally important to keep it functional and updated constantly with latest news on your products or services. If your visitors find clearly outdated information on your website or it doesn’t work with certain browser types and devices, they may leave and never comeback. On the other hand, an updated website helps not only to retain loyal customers but also gain many more.
Hiring professionals to do your regular web maintenance is an extremely cost-effective solution for your business.
It will take care of the website performance, help you clear any malfunctions that arise as a part of data overload or technical upgradations often occur in the IT world. With annual SLA support, you can quickly resolve any issues that might otherwise lead to collapsing (downtime) of your website, damaging reputation and loss of customers. Hence, the role of website maintenance and 24/7 support are most-opted today by smart entrepreneurs ensuring smooth running of their business.
Amtech SLA assures you regular website maintenance and support services by Service Level Agreement (SLA) at a reasonable cost. We enjoy working along with our clients towards achieving great results for their business. We have a variety of web maintenance plans that help you keep your business website fresh and up-to-date with minimum effort on your side.
Amtech’s Web Maintenance Service Includes:
- Edit, revise, update or create new contents (texts, graphics and images) on existing web pages based on the client’s request, in accordance SLA guidelines.
- Consultation and guidance on the use of the website for your business success.
- Repair of any malfunctions of links or interactive functionalities on the website.
- Maintain browser compatibility during browser updates or other technology changes occurred that affect the website functioning.
- Maintain regular backup of the Website.
- Installations and FTP updates as required.
- Integrity checking (re-testing) of the web site after every change.
- Communication with third-party service providers on client’s behalf.
- SEO support: Adding new keywords and keyword enhancement (text, images, banners)
- Help with dissemination of company newsletters, offers, notifications and announcements.
- Help with social media channel updates and monitoring.
- Possibility to request urgent work on holidays and week-ends.
- 24/7 emergency communication channel.
